Terms & Conditions
MULENZA TERMS & CONDITIONS
Welcome to Mulenza. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before using our services or placing an order.
1. General Use
• Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to make purchases on our website.
• Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
• Prohibited Use: You may not use our website for any unlawful purposes, to violate any regulations, to harm or harass others, or to infringe upon the intellectual property rights of Mulenza or any third party.
2. Products, Pricing, and Availability
• Product Availability: All products are subject to availability. We reserve the right to limit the sales of our products or quantities to any person, geographic region, or jurisdiction, or to discontinue any product at any time without prior notice.
• Pricing: Prices for our products are subject to change without notice. While we strive to ensure absolute accuracy, we reserve the right to correct any errors, inaccuracies, or omissions in pricing or descriptions.
• Order Acceptance & Refusal: The receipt of an order confirmation does not signify our final acceptance of your order. In alignment with our operational policies, we reserve the right to refuse, limit, or cancel any order for any reason, including suspected unauthorized or fraudulent transactions.
3. Payments
• Payment Methods: We accept secure payments via major credit and debit cards, including Visa, MasterCard, and American Express.
• Currency: All transactions and checkout totals are processed in United States Dollars (USD).
• Taxes and Fees: Prices displayed on product pages do not include applicable sales taxes or shipping fees, which are calculated dynamically and added during the checkout process.
4. Shipping and Delivery
• Shipping Policy: All orders are processed, packaged, and shipped in accordance with our dedicated Shipping Policy available on our platform.
• Delivery Times: Estimated delivery windows are provided solely for your convenience and are subject to carrier logistics; they do not constitute guaranteed delivery dates.
• Risk of Loss: All items purchased from Mulenza are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the shipping carrier.
5. Returns and Refunds
• Return Policy: Product returns, exchanges, and eligibility criteria are strictly governed by our Return Policy, which can be accessed directly on our website.
• Refund Process: Upon receiving and approving a qualified return at our facility, refunds will be systematically issued back to the original payment method utilized during the purchase.
6. Intellectual Property
All content included on this website, such as text, graphics, logos, button icons, images, digital downloads, and structural designs, is the exclusive property of Mulenza and is fully protected by domestic and international copyright, trademark, and intellectual property laws. Unauthorized reproduction or commercial use of any material is strictly prohibited.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Mulenza, its directors, officers, and employees shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of our website, or for any claims related to the use of products purchased through our store.
8. Indemnification
You agree to indemnify, defend, and hold harmless Mulenza, our affiliates, partners, and employees from any claim, demand, damages, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.
9. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those updates.
Thank you for choosing Mulenza. We appreciate your business and look forward to supporting your projects.